Privacy Policy

This Privacy Policy ("the Policy") outlines how CenturyOneTrust (referred to as "the Company") collects, stores, uses, and discloses personal information about you ("User" or "Customer"). It applies to both current and potential users, as well as visitors to the CenturyOneTrust website(s), whether you registered directly on our site or arrived via other links. CenturyOneTrust is committed to protecting the privacy of all personal data collected during your visits to our website

CenturyOneTrust is committed to handling user personal data in strict compliance with relevant regulatory frameworks, including the European Directive 2016/680 on personal data processing (the "Directive") and the General Data Protection Regulation (GDPR) outlined in Regulation (EU) 2016/679. This Privacy Policy, together with CenturyOneTrust's Trading Terms and Conditions, governs all personal data processing

CenturyOneTrust, along with its affiliated data controller companies ("Affiliates"), collects and stores your personal data when you complete the online application for a trading account or use other services offered through this website. By submitting any application or form on our website and utilizing our services, you provide confidential information enabling the Company to manage your trading account and provide services

During registration on our website, CenturyOneTrust adheres to internal policies and procedures, collecting identification documents from users solely for establishing a business relationship, conducting marketing activities, and evaluating services provided by the Company and its Affiliates. CenturyOneTrust gathers specific personal data to cater effectively to customer needs and improve service delivery. This includes:
Personal Information: Full name, phone number, email address, date of birth, and residential address;
Financial Information: Estimated annual income, net worth, trading experience, and investment knowledge level;
Verification Documents: Valid passport or ID, utility bills, bank statements/card copies, or corporate documents for companies. Detailed guidelines can be found in our KYC (Know Your Customer) policy on the website;
CenturyOneTrust collects information about your website usage, which may include cookies stored alongside your personal profile. This data encompasses areas of the site you visit, pages viewed, frequency and duration of visits, transactions engaged in, documents downloaded, IP address, login details, IP time zone settings, location, and referral information from other websites;

CenturyOneTrust may use your information for the following purposes

Identity verification and maintenance of personal profiles

Assessment of suitability for products and services offered

Provision of requested services, including transaction processing

Communication of relevant products and services that may interest you

Updates on matters related to your business relationship with CenturyOneTrust

Website customization based on your preferences and interests

Analysis of anonymous statistical data to improve products and services

Administration of your account, monitoring activities, and assessing applicable fees and charges

Sharing of personal data with third parties, such as Company Affiliates, data processing companies, banks, payment providers, and marketing affiliates, as necessary for maintaining your trading account

Personal data collected to provide services and ensure customer satisfaction will be retained as long as necessary to achieve these objectives. Data processed for services may be stored longer to handle potential disputes. Data for marketing and profiling will be kept until you withdraw consent, after which it will no longer be processed for these purposes but may be retained for dispute handling or customer safety. This data processing complies with applicable privacy laws and regulations

CenturyOneTrust monitors and records all communications, including written, phone, or electronic exchanges between you and the Company, storing these recordings in accordance with internal policies and procedures

By completing the registration process and/or continuing to use CenturyOneTrust services, you consent to the Company's policies, including this Privacy Policy. If you disagree with this policy, you should terminate services and close your account according to the Terms & Conditions

CenturyOneTrust may share client personal information as required by law or regulation in the following circumstances:
To safeguard the rights of CenturyOneTrust and comply with court orders or legal proceedings. To prevent potential fraudulent activities;
To comply with legal obligations and adhere to legal proceedings;
To protect the rights or property of CenturyOneTrust's website(s);
To respond to urgent situations where personal safety is at risk.

Additionally, CenturyOneTrust may disclose personal data to:
CenturyOneTrust's Introducing Brokers, Affiliates, business partners, or third parties engaged in outsourced operations;
Financial institutions or entities involved in payment processing as nominated by the user;
Representatives of the user, such as financial advisors, brokers, or legal advisors;
Third parties involved in processing requested transactions or providing services;
Authorities to whom the Company is legally obligated to disclose such information;
Data processors must ensure their employees are aware of the confidentiality of personal data and comply with applicable laws. They must indemnify CenturyOneTrust from any costs, claims, damages, or expenses arising from their failure to meet obligations under this Privacy Policy. While CenturyOneTrust takes measures to control data processing for specified purposes, it cannot be held liable for any unauthorized disclosure of personal data beyond its control;

Providing personal data to CenturyOneTrust is voluntary. However, if you choose not to provide this information, CenturyOneTrust may be unable to open a trading account or provide other requested services, information, or assistance

Users have the right to inform CenturyOneTrust of any changes in their personal details or request the deletion of personal data by emailing [email  protected] . CenturyOneTrust will, at its discretion, make changes or delete personal data in accordance with the customer's instructions, except when retention is required for regulatory or legal purposes, the provision of requested services, and/or by banking entities and other payment providers

Users also have the right to request the deletion of personal data, cessation of its dissemination, and potentially the halt of third-party processing by contacting CenturyOneTrust via email at [email  protected] . The company will review and consider these requests at its discretion, taking into account factors such as public interest and the availability of data

Clients have the right to access and obtain confirmation from CenturyOneTrust regarding the processing of their personal data, including its location and purpose. CenturyOneTrust will provide a free copy of the personal data submitted by the client(s) in an electronic format, fostering transparency in the data collected. The company will strive to fulfill the request within 10 business days from the date it was submitted to [email  protected]

By completing the registration process with the EXM Solution and opening an account, users consent by clicking the designated box, thereby agreeing to CenturyOneTrust's policies. Users acknowledge and accept that they may be contacted via phone or email to receive additional information about CenturyOneTrust, Forex/Commodities/Indices/Currencies/Shares trading, financial market trading, and the Company's products. CenturyOneTrust also reserves the right to occasionally contact clients via phone or email to inform them about special promotional offerings. If users prefer not to receive further communication, they can opt out by contacting CenturyOneTrust at [email  protected]

While using CenturyOneTrust's website, users may encounter links to other websites. This Privacy Policy does not cover those external websites, and CenturyOneTrust encourages users to review the privacy policies of those individual sites.

CenturyOneTrust has implemented robust security measures to ensure the confidentiality and integrity of clients' personal data and to prevent unauthorized access. Only employees and authorized service providers with job responsibilities that require access are permitted to handle personal data. Customers must refrain from sharing or disclosing their login details with any third party to maintain the security of their accounts. CenturyOneTrust takes stringent precautions to safeguard customers' personal data from potential risks such as loss, theft, copying, misuse, unauthorized access or disclosure, alteration, or destruction